Q. Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Carcraft India Spares Retail and some of our courier partners do not work on Sundays and this is factored into the delivery dates.
Q. What is the estimated delivery time?

Carcraft India Spares Retail generally procures and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The type of product being offered by Carcraft India Spares Retail
  • Product's availability with Carcraft India Spares Retail
  • The destination to which you want the order shipped to be shipped
Q. Are there any hidden costs (sales tax, octroi, etc) on items sold by Carcraft India Spares Retail?
There are no hidden charges when you make a purchase on gomechanic.in/spares. The listed prices are final and all-inclusive. The prices you see on the product page is what you pay.
Q. Does the estimated delivery time for every product vary?
You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability and the designated shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Q. Why does Carcraft India Spares Retail not/cannot ship to my area?
Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on:

Legal restrictions
  • The availability of reliable courier partners in your location
  • At times Carcraft India Spares Retail prefers not to ship to certain locations. This is entirely at our discretion.
Q.Why is the COD option not offered in my location?
The availability of Cash-on-delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your Pincode on the product page to check if Cash-on-delivery is available in your location.

Q. I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible our logistics partners will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our logistics partners, you can return the item through a third-party courier service. Return fees are borne by Carcraft India Spares Retail.

Q. What do the different tags like "In Stock", "Available" mean?
In Stock

For items listed as "In Stock", Carcraft India will mention the delivery time based on your location Pincode (usually 2-3 business days, 4-5 business days, or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.


The Carcraft India might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.


Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date are mentioned. (Eg. 5th May, August 3rd week)

Out of Stock

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

Back In Stock Soon

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Carcraft India Spares Retail.

Temporarily Unavailable

The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

Permanently Discontinued

This product is no longer available because it is obsolete and/or its production has been discontinued.

Q. Does Carcraft India Spares Retail deliver internationally?
As of now, Carcraft India Spares Retail doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.


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