Refund policy
Our policy lasts 7 days once product is delivered. If 7 days have gone by since your purchase delivered, unfortunately we can’t offer you a refund or exchange.
Product On Order Basis Or Dropshipping Order Cannot Be Cancelled Once Order Is Confirmed .
Customer Need to Ship Product Back to Us . We don't Provide any Retune Pickup Service
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Items which do not have a sealed packing by the manufacturer.
* Some electrical items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Product with obvious signs of use
* Electrical equipment that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Reach Us
Support Email Address : info@carcraftindia.com
Support Contact Number : +919820383620
CAR CRAFT
A-109,G2 Next To Tata Service Centre Pawne, Midc Road, Ttc Industrial Area, Khairne, Navi Mumbai, Maharashtra 400710
9763170139 / 9076383620
pls Mention Order Number
Courier charges will deduct if product sent right and customer still need to return
COD CHARGES WONT REFUND
And Shipping charges will deduct from refund amount
Physical Damage (if applicable)
Physical damage happened during transit is covered under Insurance.
Physical Damage to any product during installation or use is not covered under any warranty support. Any spares needed to fix the same are on chargeable basis.
Shipping
To return your product, you should mail us on: info@carcraftindia.com.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.